Privacy Policy

GoPlaces, Inc.

This Privacy Policy describes the privacy practices of GoPlaces, Inc., a Delaware corporation (“GoPlaces”, “we”, “us”, or “our”) and how we handle personal information that we collect through our mobile applications, our website located at goplaces.ai (the “Site”) and through any other applications, websites or services that we own or control and that link to this Privacy Policy (collectively, the “Service”).

The Service is designed to be an AI-powered platform for vacation and travel planning, recommendations, and booking. The Service enables users to create and share travel itineraries and plans as well as browse and book flights, lodgings, vacation packages and other travel-related products and services.

When using the Service, you are interacting with an AI-driven conversational system and not a human operator. We provide this disclosure to comply with transparency requirements, including those under the European Union’s Artificial Intelligence Act.

Personal Information We Collect

You do not need to provide us with any information just to view the Site. If you do provide us with information, we will use it as follows:

• Contact and account information, such as your first and last name, email address, phone number and password.
• Travel program memberships. Information about your frequent flyer accounts and hotel loyalty programs.
• Reservation information for flights, lodgings, and other travel-related services.
• Payment information needed to complete transactions (processed by third-party payment processors).
• Content and metadata of any messages that you send using the Service.
• Interests and preferences to offer you a customized experience.

How We Use Personal Information

• Provide our Service: To operate, maintain, and facilitate your bookings.
• Communicate with you: To respond to requests, provide support, and send updates.
• Improve and Protect: To keep our Service safe, troubleshoot, and add features.
• Compliance: To comply with legal obligations and defend against claims.

We do not use identifiable personal data to train or fine-tune AI models.

AI Transparency and Compliance

We are committed to complying with applicable AI regulations, including the EU AI Act. This means we will always inform users when they are interacting with AI systems, take steps to ensure transparency about how our AI models operate, and implement safeguards appropriate to the risk classification of our AI systems.

Your Rights

Depending on where you reside, you may have the following rights:

• Access to a copy of your personal information.
• Correction of inaccurate or out-of-date information.
• Deletion of information no longer needed for the Service.
• Opt-out of marketing communications.

To make a request, please email us at legal@goplaces.ai.

Security

We employ technical, organizational, and physical safeguards designed to protect the personal information we collect. However, no security measures are failsafe and we cannot guarantee the security of your personal information.

Contact Us

If you have any questions about this Policy or our privacy practices, please contact us by email at legal@goplaces.ai.